Powur 4.0 Q&A
Insights from Andrew Herrmann, an Independent Powur Consultant
Disclaimer: This webpage is created and maintained by an
independent consultant who partners with Powur. It is not an official Powur corporate publication.
All information is provided for general reference and may be subject to change.
For official details or updates, please consult the Powur Knowledge Base or official corporate communications.
This Q&A is based on details from Powur Knowledge Base, Powur Solar Saturday, the Powur Solar Saturday Recap Email,
Powur Pioneers Facebook posts/comments, and additional clarifications from calls and Slack.
Always verify any last-minute policy or timeline changes with
[email protected].
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• Setter (formerly Tier 1, FREE)– Main focus: Generate leads and book appointments for closers.
– Ideal if you’d rather concentrate on finding interested homeowners while someone else presents and closes the sale.
– Option to get paid per confirmed appointment (sit) with Fast Pay, plus potential post-install commissions. -
• Sales Pro (formerly Tier 2, FREE)– Main focus: Close your own deals, using self-generated leads.
– Perfect for those who enjoy selling directly and already have ways to find clients.
– Earn higher project margins by closing your self-generated deals. -
• Closer (formerly Tier 3, $85/month)– Main focus: Receive appointments that are already set for you by Setters—just close the deal.
– Best if you prefer focusing on presentations, negotiations, and finalizing sales.
– Earn project margins by closing appointments from Setters and other lead sources.
Why Powur 4.0 Is Great for New & Returning Sellers
1. Freemium Enrollment: Join at no cost as a Setter or Sales Pro. No monthly overhead means minimal risk if you’re testing the waters.
2. Immediate Earning Potential with Fast Pay: Setters can opt-in to Fast Pay and receive weekly payouts for qualified “sits” (confirmed appointments). Ideal for part-time or gig-economy earners seeking quick income.
3. Clear Career Paths: Whether you want to specialize as a Setter, self-close as a Sales Pro, or close appointments as a Closer, Powur 4.0 provides clear roles and advancement paths. Experienced solar pros can also fast-track to the Sales Pro role.
4. Viral Team-Building & Revenue Share: All roles can recruit new team members. Setters, Sales Pros, and Closers can earn revenue share overrides from their teams, creating potential for passive income across up to 6 generations.
5. Enhanced Technology & Training: Powur 4.0 includes streamlined lead entry, CRM enhancements, and gamified onboarding. New Setter and Closer certifications, in-app tutorials, and a robust Knowledge Base support every role.
6. Powur Vanguard Contests & Recognition: Participate in contests like Powur Vanguard to achieve performance goals and earn prizes. Motivates fast action and provides recognition for top performers.
7. Expanding Market Opportunities: Powur continues to expand into new states and enhance platform tools, ensuring your solar business can scale with Powur’s growth and market reach.
Q: When does Powur 4.0 launch, and is there a monthly fee for Setter or Sales Pro?
A: Powur 4.0 officially launched on March 14, 2025. Setter and Sales Pro
accounts are free with no monthly fee. Closers pay $85/month to access the Closer role features, including receiving and closing appointments set by others.
Q: How does the new Setter/Closer framework compare to the old Tier 1, 2, 3 system?
A: It’s a re-organization with clearer role definitions and new features like Fast Pay.
- Setter (formerly Tier 1, free): Focus on lead generation and booking qualified appointments for Closers.
- Sales Pro (formerly Tier 2, free): Focus on self-generated sales, closing deals using your own leads. Earn higher margins on these deals.
- Closer (formerly Tier 3, $85/mo): Focus on closing appointments provided by Setters and other lead sources. Pay a monthly fee for access to Closer features and support.
Q: What is Fast Pay, and who funds it?
A: Fast Pay is an optional compensation feature for Setters. When opted-in, Setters can earn a bonus for each qualified and confirmed appointment ("sit") shortly after the appointment is held, rather than waiting until project installation. Powur funds Fast Pay as an investment in growth, understanding Setters take a reduced share of the project margin in exchange for upfront payments.
Q: If a Setter’s close rate is under 10%, do they have to repay Fast Pay?
A: No, there is no clawback for Fast Pay already received for confirmed sits. However, to maintain eligibility for Fast Pay, Setters must maintain a close rate of 10% or greater from confirmed sits to contracts. Setters who fall below this threshold may lose access to Fast Pay for future appointments but can continue in their role and sell under the standard compensation plan.
Q: Can I just focus permanently on setting appointments as a Setter?
A: Yes. Under Powur 4.0, specializing as a Setter is a viable career path. You are not required to transition to a Closer role. Setters can focus on lead generation and appointment setting, leveraging Fast Pay for immediate income and building teams for long-term revenue share.
Q: Do returning sellers keep their old status? And what about compliance (DNC) liability?
A: Returning sellers who rejoin within 6 months are generally reinstated to their previous role. Sales history and progress towards Closer status are typically retained. Regarding DNC compliance, both Setters and Closers share responsibility for ensuring leads are compliant with DNC regulations and Powur's internal DNC lists. Ultimately, anyone initiating contact bears the responsibility for DNC compliance.
Q: Do we still need 20 frontline to remain active in revenue share?
And how do free Setters become “qualified”?
A: Yes, the requirement to maintain 20 personally enrolled active sellers within your team to remain eligible for revenue share continues under Powur 4.0. A free Setter becomes "qualified" for revenue share by achieving either of the following: one personal contract closed, or three contracts closed by downline Closers, or three confirmed sits in their first 90 days. There is no automatic 6-month grace period to become qualified.
Q: Are proposal credits still a thing? And what about Enterprise or Pro subscriptions?
A: Proposal credits are discontinued under Powur 4.0. Proposal generation is now included as part of the platform features. Enterprise and Pro subscriptions remain available with their existing features and pricing. Some features of Enterprise and Pro subscriptions, such as API access and co-branding, may transition to modular add-ons in the future.
Q: If I downgrade from Enterprise to standard, what happens to my lead generators?
A: Lead Generator roles are being phased out in favor of the Setter role. If you downgrade from Enterprise, existing Lead Generators may need to be transitioned to Setter roles. They may appear as "invites" or require re-login to convert to free Setter accounts. Contact support for specific guidance on transitioning Lead Generators.
Q: How do Sales Pros and Closers differ? Sales Pro is free, Closer is $85. Why would I pay for Closer?
A: Sales Pros (free) focus on closing deals they generate themselves, earning higher margins. Closers ($85/month) pay for the ability to receive and close appointments set by Setters and potentially other lead sources within the Powur platform. The Closer subscription fee provides access to a consistent stream of appointments, potentially leading to more sales for those who prefer closing over lead generation.
Q: How does a free Setter or Sales Pro become a Closer?
A: The path to becoming a Closer remains similar to the previous Tier 3 qualification:
- Complete Closer Certification.
- Qualify by closing either: Five personal contracts as a Sales Pro, or Three partnered contracts with a Closer (mentored deals).
- Subscribe to the Closer role for $85/month to activate Closer features and receive appointments.
Q: I have ambassadors. Does that stay the same?
A: Yes, the Ambassador program remains unchanged. Deals from Ambassadors continue to be treated as your self-generated deals, and you retain your usual margin for these leads.
Q: Can Closers still share deals with a mentor or do 50/50 splits?
A: Yes. Deal sharing, mentoring, and 50/50 commission splits remain optional and available for Closers. Additionally, Closers can also utilize Fast Pay by setting appointments for other Closers if they choose.
Q: Are there specific calls for Enterprise users?
A: Yes, Powur provides resources and potentially dedicated support for Enterprise users, including calls focused on advanced features and team management. Check the Powur platform or support channels for the schedule of Enterprise-specific calls.
Q: Are we forced to follow one rigid model now?
A: No, Powur 4.0 is designed to offer flexibility and cater to different business styles. While it introduces the Setter/Closer model and Fast Pay, it does not enforce a rigid structure. You can choose to specialize as a Setter, focus on self-generated sales as a Sales Pro, or close appointments as a Closer. Various business-building approaches remain possible.
Q: Did old training vanish?
A: No. Existing training materials remain accessible through Powur University and the Knowledge Base. New training modules and certifications have been added to support Powur 4.0 roles and features.
Q: Does promotion from Sales Pro to Closer require more deals now?
A: No. The requirements to become a Closer remain the same: complete Closer Certification and close the required number of deals (5 personal deals as a Sales Pro or 3 mentored deals).
Q: If a Setter’s close rate falls below 10%, do they repay anything?
A: No, Setters do not repay Fast Pay if their close rate falls below 10%. They simply lose eligibility for Fast Pay on future appointments until their close rate improves.
Q: Will there be an official Powur 4.0 deck or summary document?
A: Yes, Powur has released official resources, including presentations and documentation, outlining Powur 4.0. Refer to the Powur Knowledge Base and official communication channels for these materials.
Q: Closer fee remains $85/month, correct?
A: Yes, the monthly subscription fee for Closers remains $85 per month.
Q: “$2,000 for Setters” – is that guaranteed income?
A: No, the "$2,000" figure is an example of potential post-install commission earnings for Setters based on achieving certain performance levels and project margins. Fast Pay provides more immediate, per-appointment earnings, but total income for Setters depends on appointment volume, sit quality, close rates, and project margins. Income is not guaranteed.
Q: Are Setter and Sales Pro roles truly $0/month?
A: Yes, both Setter and Sales Pro roles are free to join and have no monthly subscription fees, providing a no-cost entry point to the Powur platform.
Q: If I fail the 10% close rate as a Setter, do I have to repay Fast Pay?
A: No, there are no clawbacks or repayment obligations for Fast Pay if a Setter's close rate falls below 10%. The consequence is losing eligibility for Fast Pay on future appointments.
Q: Can I still do 50/50 commission splits with a mentor if I’m a Closer?
A: Yes, Closers retain the flexibility to engage in 50/50 commission splits or mentorship arrangements, similar to previous Tier 3 sellers. These are optional agreements between individual consultants.
Q: How do we handle Enterprise/Pro sign-ups, custom lead offers, and so on?
A: Enterprise and Pro subscriptions continue to be handled as before. Custom lead offers and functionalities for Enterprise accounts remain unchanged. Contact Powur support or Enterprise account management for specific guidance on Enterprise/Pro features and sign-ups.
Q: If I have a large team, is there a specific plan for them to convert to Powur 4.0 roles?
A: For large teams, the recommended approach is to have team members transition to the new Powur 4.0 roles based on their desired focus: Setter, Sales Pro, or Closer. Encourage team members to review the Powur 4.0 overview and choose the role that best aligns with their skills and business goals. Ensure new team members understand the qualification requirements for each role and for revenue share eligibility.
Q: What about DNC liability for Setters vs. Closers in Powur 4.0?
A: DNC compliance remains a shared responsibility. While specific liability details may be further clarified by Powur corporate, best practices involve both Setters and Closers ensuring DNC compliance. Setters should verify leads against DNC lists before setting appointments, and Closers should also confirm compliance before proceeding with sales activities.
Q: Are monthly proposal credits or old “subscription credits” gone in Powur 4.0?
A: Yes, monthly proposal credits and previous subscription credit systems have been removed with Powur 4.0. Proposal generation is now integrated into the platform without requiring separate credits.
Q: Can a Setter still build a team and earn revenue share overrides if they never close deals personally?
A: Yes, Setters can build teams and earn revenue share overrides. To become eligible for revenue share, a Setter needs to become "qualified" by meeting certain activity criteria (e.g., confirmed sits or closed deals by their team). Once qualified, they can earn revenue share from their downline team members' activities, even if they do not personally close deals.
Q: Do returning/canceled sellers keep partial progress for Sales Pro → Closer promotion?
A: In most cases, returning sellers who rejoin within 6 months retain their sales history and progress toward Closer qualification. However, it's recommended to confirm individual cases with Powur support to verify the specific status and any partial progress for returning sellers.
Q: What qualifies a lead for Fast Pay?
A: For a lead to qualify for Fast Pay and for a "sit" to be confirmed, certain criteria must be met as outlined in the Powur Knowledge Base. Key qualifications include: Homeownership by the prospect, the home being qualified for solar (adequate roof space, minimal shading), presence of a decision-maker during the appointment, a proposal being presented during the appointment, and providing a recent utility bill or usage details. Setters are also expected to provide thorough notes about the homeowner to Closers. Refer to the "What Makes a Lead Qualified For Fast Pay?" section in the Powur 4.0 Overview document for a detailed checklist.
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